GENERAL
Fleetstar / Fleet Partner
Fleetstar as a car rental company and marketer offers own specially agreed rates at wich you receive your rental car nationwide.
Our fleet conditions are valid for the long term and exclusively bookable.
You get best performance and individuality with quality & safety of renowned longstanding vehicle fleet partner.
PROCESS / USING
How to book?
directly from the booking screen.
1 Select rental location, time & duration
2 Choose your appropriate vehicle offer
– Add extras if required [Schutz&Extras]
3 Enter your data before submitting
Which rental period to choose?
First and foremost, of course, it depends on your current needs.
If this is already fixed, select the exact duration.
★ Choose periods from almost 28 days to drive best best rates
– Example: You book exact 121 days – extendable to the day
How many kilometers included?
Cars:
- Unlimited mileages or sufficiently large km packages included
- see details in respective offers |
What are the payment methods?
Selection BEI ABHOLUNG BEZAHLEN
• You’ll pay at the counter the day of pick up.
– International credit cards are accepted
Selection JETZT ONLINE BEZAHLEN
• Pay the rent with booking and get additional discount & benefit
– price details after first selection
Selection [CORPORATE SERVICE+]
• For company-rentals as option*
_____________________________________________________
– Foreign Companies need vehicles for their employees / projects in Germany are welcome.
• ¹ at least one selectable. All data as an excerpt.
What do I need for rent?
Presenting on pick-up by the driver:
- valid driver’s license
- Identity card (passport w/proof of address)
- valid proof of payment (if paying on pick-up is agreed)
– for registration of additional drivers are to be presented the driver’s license by the owner
– in case of agreed delivery from the vehicle may apply individually different rules
Driving licenses from non-EU countries (exception Switzerland) are accepted if
a) no visa is entered in the passport
b) visa is entered in the passport and the customer has not been in Europe for more than 6 months at the time of rental
A driver’s license not issued in Latin script must be supplemented by an international driver’s license.
Is a deposit required?
→ A deposit is required when paying at the station on the day of pickup is agreed.
The amount will be pre-authorized and blocked on your credit card at the time of your pickup.
Additional driver
Additional persons can be entered in the rental contract as authorized drivers.
• optional bookable free of charge from 1 additional driver for all car-rentals
• Drivers’ license need to presented in original by driver
• For Trucks and other commercial vehicles, a fee will be charged
• Depending on offer and duration about 9-75€ per driver/rental
The Fleet
Selection from Economy to Luxury class, van and trucks of almost all manufacturers.
The rental vehicles are ⌀3 months young.
Through trustful partnerships of many years, individual solutions gladly according to need.
Extras / special requests
Additional extras (e.g. add.drivers, child seats, Super Cover) can be added in the booking process.
Additional requirements by arrangement.
RETURN AND END OF RENTAL
End of rental / Extension
Until the agreed expiry of the rental, you return the vehicle properly.
If you still want to keep your vehicle, there is the possibility to optionally extend the rental period.
If no separate agreement has been made, please contact us in good time before expiry.
INSURANCE / FOREIGN TRAVEL
Cover and Protection
all rental vehicle offers with:
✓ Liability Insurance
✓ Collision Damage (CDW) or Loss Damage Waiver (LDW) Cover limits potential vehicle damage liability to deductible.
✓ Theft Protection (TP) limits potential vehicle loss liability to deductible.
• ¹ All data as an excerpt. The rental terms apply.
Regulations for foreign travel (CROSSBORER)
Border traffic:
If you are planning trips crossing border from Germany,
additional option
‘Auslandsfahrten/Cross Border Fee’ is mandatory.
• Travel must be noted at time of booking
Entry restrictions must be observed.
Certain countries are completely excluded for entry.
Additional countries excluded for certain vehicles and categories.
See more information in the rental terms and check existing regulations.
DURING THE TRIP ..
What to do if a warning signal lights up in the vehicle?
Check the meaning, any restrictions and contact the support.
The team will take care of quick clarification and, if necessary, a straightforward vehicle exchange.
What do I do in case of a breakdown?
Contact directly the 24h mobility service of the rental company. Together we will make you mobile again quickly.
You will find the contact details in the rental folder in the glove compartment of your vehicle.
What do I do in case of an accident?
First check the well-being of all passengers. Report the accident to Police and inform the rental company.
If it is no longer possible to continue driving the vehicle, your mobility protection will take care of the accident vehicle and coordinate the provision of a replacement vehicle.
GENERAL
Fleetstar / Fleet Partner
Fleetstar as a car rental company and marketer offers own specially
agreed rates at wich you receive your rental car nationwide.
Our rates are stable in price over the long and exclusively bookable.
You get best performance with quality & safety of renowned
approved vehicle fleet partner.
PROCESS / USING
How to book?
directly from the booking screen
1 Select rental location, time & duration
2 Choose your appropriate vehicle offer
– Add extras if required [Schutz&Extras]
3 Enter your data before submitting
Which rental period to choose?
First and foremost, of course, it depends on your current needs.
If this is already fixed, select the exact duration.
★ Choose periods from almost 28 days to drive best best rates
– Example: You book exact 121 days – extendable to the day
How many kilometers included?
Cars:
- Unlimited mileages or sufficiently large km packages included
- see details in respective offers |
What are the payment methods?
Selection BEI ABHOLUNG BEZAHLEN
• You’ll pay at the counter the day of pick up.
– International credit cards are accepted
Selection JETZT ONLINE BEZAHLEN
• Pay the rent with booking and get additional discount & benefit
– price details after first selection
Selection [CORPORATE SERVICE+]
• For company-rentals as option*
_____________________________________________________
– Foreign Companies need vehicles for their employees / projects in Germany are welcome.
• ¹ at least one selectable. All data as an excerpt.
What do I need for rent?
Presenting on pick-up by the driver:
- valid driver’s license
- Identity card (passport w/proof of address)
- valid proof of payment (if paying on pick-up is agreed)
– for registration of additional drivers are to be presented
the driver’s license by the owner
– in case of agreed delivery from the vehicle may apply individually different rules
Driving licenses from non-EU countries (exception Switzerland)
are accepted if
a) no visa is entered in the passport
b) visa is entered in the passport and the customer has not been in Europe for more than 6 months at the time of rental
A driver’s license not issued in Latin script must be supplemented by an international driver’s license.
Is a deposit required?
→ A deposit is required when paying at the station on the day of pickup is agreed.
The amount will be pre-authorized and blocked on your credit card at the time of your pickup.
Additional driver
Additional persons can be entered in the rental contract as authorized drivers.
• bookable free of charge from 1 add. driver for all car-rentals
• Drivers’ license need to presented in original by driver
• For Trucks and other commercial vehicles, a fee will be charged
• Depending on offer and duration about 9-70€ per driver/rental
The Fleet
Selection from Economy to Luxury class, van and trucks of almost all manufacturers.
The rental vehicles are ⌀3 months young.
Through trustful partnerships of many years, individual solutions gladly according to need.
Extras / special requests
Additional extras (e.g. add.drivers, child seats, Super Cover) can be added in the booking process.
Additional requirements by arrangement.
RETURN AND END OF RENTAL
End of rental / Extension
Until the agreed expiry of the rental, you return the vehicle properly.
If you still want to keep your vehicle, there is the possibility to
optionally extend the rental period.
If no separate agreement has been made, please contact us in good time before expiry.
INSURANCE / FOREIGN TRAVEL
Cover and Protection
all rental vehicle offers with:
✓ Liability Insurance
✓ Collision Damage (CDW) or Loss Damage Waiver (LDW) Cover limits potential vehicle damage liability to deductible.
✓ Theft Protection (TP) limits potential vehicle loss liability to deductible.
• ¹ All data as an excerpt. The rental terms apply.
Regulations for foreign travel (CrossBorder)
Border traffic:
If you are planning trips crossing border from Germany,
additional option
‘Auslandsfahrten/Cross Border Fee’ is mandatory.
• Travel must be noted at time of booking
Entry restrictions must be observed.
Certain countries are completely excluded for entry.
Additional countries excluded for certain vehicles and categories.
See more information in the rental terms and check existing regulations.
DURING THE TRIP ..
What to do if a warning signal lights up in the vehicle?
Check the meaning, any restrictions and contact the support.
The team will take care of quick clarification and, if necessary, a straightforward vehicle exchange.
What do I do in case of a breakdown?
Contact directly the 24h mobility service of the rental company. Together we will make you mobile again quickly.
You will find the contact details in the rental folder in the glove compartment of your vehicle.
What do I do in case of an accident?
First check the well-being of all passengers. Report the accident to Police and inform the rental company.
If it is no longer possible to continue driving the vehicle, your mobility protection will take care of the accident vehicle and coordinate the provision of a replacement vehicle.